Data protection policy

1. Personal data protection policy

The Boost Society is committed to respecting the confidentiality of your data and has updated its data privacy policy in accordance with Regulation no. 2016/679 of 27 April 2016, also known as the General Data Protection Regulation (GDPR).

This personal data protection policy details how The Boost Society processes and protects your personal data and informs you of your rights. All data will be processed and protected in accordance with existing data protection laws, including GDPR, French Law No. 78-17 of 6 January 1978 on information technology, files and freedoms, the guidelines relating to the application of Article 82 of the Law of 6 January 1978 on “cookies and other trackers”, as well as all guidelines, recommendations and guidelines published by the CNIL and the EDPB.

We may change this data protection policy from time to time to comply with new laws and regulations or changes in interpretations. We would encourage you to regularly review this page to keep yourself informed of any updates we may make.

2. The Boost Society, responsible for processing your data

The data controller is the party that defines for what use and how your personal data is used.

Personal data collected on The Boost Society’s website and mobile app is processed by:

HIFE, represented by THE BOOST SOCIETY at 38 rue Jacques Ibert, 92300 Levallois Perret - 803 724 699 Nanterre Trade and Companies Register (RCS)

Our data protection officer is Maître Pierre-Louis ROUYER, residing at 38 avenue Hoche in Paris (75008) and whose email address is contact@plravocats.fr.

Find out more about the tasks of the data protection officer on the CNIL website.

3. Types of data collected and processed

The Boost Society collects personal data about users of the The Boost Society.fr website and the The Boost Society app (Android and IPhone), hereinafter the “Platform”.

This data is needed for the conclusion and proper management of your tenancy agreement. The provision of your personal data therefore determines, for most of them, the provision of the services offered by The Boost Society.

3.1. Data concerning the users of the Platform

• Tenant Data

- surname and first name;
- title;
- nationality;
- date of birth;
- place of birth;
- preferred language;
- login details;
- IP address;
- e-mail address;
- postal address;
- URL;
- type of accommodation desired and chosen;
- telephone number;
- desired date of entry
- desired length of stay;
- training undertaken and year of study in progress;
- whether the tenant has a scholarship;
- whether the tenant is an employee;
- whether the tenant has a guarantor and how many

• Guarantor data

- surname and first name;
- title;
- nationality;
- date of birth;
- telephone number;
- login details;
- IP address;
- e-mail address;
- postal address;
- URL;
- professional situation (CSP);
- Name of guarantor.

3.2. End User Data

Data concerning end users, i.e. users who have made a reservation request, is collected on the basis of their consent.

In addition to the data collected for users of the Platform, signing a tenancy agreement requires the collection of additional data which is needed to review reservation requests:

• Tenant Data

- Banking data;
- Identification data;
- Data on university education.

• Guarantor data

- Identification data;
- Data relating to professional situation and remuneration;
- Data relating to land situation.

• Data concerning users of ancillary services

- Identification data;

The aforementioned ancillary services are services offered by HIFE in addition to the tenancy agreement, such as:

• The reservation of a parking space during the stay;

• Connected TV functionality within the home;

• Use of and access to lockers.

In order to ensure the performance of said ancillary services, your personal data may be communicated by HIFE to the partners listed in Article 10 below.

4. Purposes of processing

We use the information collected to provide users with an online experience best suited to their wishes and their search for student accommodation.

The specific purposes (or aims of processing your data) for which we use your information are as follows:

• to administer the site;

• to provide third parties with statistical information about our users (albeit such information will not be used to identify individual users);

• to process requests and complaints made by or about you in connection with the site;

• to analyse site traffic;

• to send, subject to the agreement of the user concerned, targeted messages of an advertising or commercial prospecting nature;

• to offer an online appointment and communication tool;

• to manage the conclusion of the tenancy agreement and its termination;

• to manage the contractual relationship;

• to propose ancillary services to the lease agreement.

5. Cookies

Internal and third-party cookies:

A cookie is a small text file that contains alphanumeric characters, created by a computer when a browser wants to access a website using cookies. The purpose of these files is to help the browser navigate the website and make full use of all its features, with common features such as identifiers, preferences, language settings and even themes.

The Boost Society undertakes not to allow access to information contained on a computer’s hard drive or identification by name under any circumstances.

“First-party cookies” are cookies that belong solely to The Boost Society, while “third-party cookies” are cookies which a third party places on a device via our website. First-party cookies, like third-party cookies, can be analytical, functional or even advertising cookies. Social media cookies are usually set by a third party.

Third parties who set cookies through our website provide us with a service or perform a website function. The Boost Society has put in place tools that will enable you to configure your choices as to whether to accept or refuse the placement of cookies on your device, online, by the various operators.

5.1 Types of cookies

The types of cookies used on most websites generally fall into one of the following categories: necessary, analytical, functional, advertising and social media cookies.

The Boost Society uses cookies from among these different categories to provide the best possible browsing experience for users.

To view all of our cookies, you can access them here.

The below table details the cookies in each category used by The Boost Society.

Cookies are small text files that can be used by websites to make the user experience more efficient.

The law states that we may only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third-party services that are shown on our pages.

At any time, you can change or withdraw your consent as soon as the Cookie Statement on our website pops up.

To learn more about us, how you can contact us and how we process personal data, please see our Privacy Policy.

Please provide your consent ID and the date you contacted us about your consent.

Your consent applies to the following areas: tunnel.hife-coliving.com, app.hife-coliving.fr, reserver.hife-coliving.fr, www.theboostsociety.fr, hife-coliving.fr, www.kley.fr

Your status ​Current: Allow all. 

Identifier of your consent: ZV2f2m5hgKIPC9akiIpTI+wkYsfQptg6DeU1z7fEMO2Rh3hbxEqzWA==Date of consent: Tuesday, 28 November 2023 at 19:35:20 UTC+1

Change consent  |  Withdraw consent

Cookie statement updated on 04/11/2023 by Cookiebot:

Required (21)

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preferences (6)

Preference cookies allow a website to retain information that changes the way the website behaves or displays, such as your preferred language or the region in which you are located.

Statistics (23)

Statistical cookies help website owners, by collecting and communicating information anonymously, to understand how visitors interact with websites.

Marketing (38)

Marketing cookies are used to track visitors through websites. The aim is to display ads that are relevant and interesting to the individual user and therefore more valuable to third-party publishers and advertisers.

Unclassified (6)

Unclassified cookies are the cookies that are in the course of being classified, as well as the providers of individual cookies.

5.2 Your rights to accept and manage cookies

The storage of cookies used by The Boost Society on your browser is subject to your will: you can change your choices at any time regarding whether the placement of cookies on your device is accepted or refused, either on your browser or online with different operators.

The Boost Society has put in place a tool so that you can configure your choices according to the intended purposes.

Click here to change your cookie preferences.

For more information on the management of cookies, please have a look at the dedicated page.

6. Data Retention

1. Shelf life

The Boost Society stores your personal data collected as part of the implementation of processing relating to tenancy management. The retention periods established differ depending on the purpose pursued and the stage of the contractual relationship.

• Data that is processed for marketing purposes is retained for three years from the time of last contact with The Boost Society.

• The data collected as part of the assessment of your solvency are kept on an active database for three months.

• The Boost Society also keeps your personal data in an active database for the duration of the contractual relationship, and for five years in interim archiving from the time your accounts are closed.

• The data collected in connection with the termination of the agreement may also be consulted by us if necessary (reduction of the notice period, joint and several liability).

2. Security

Your personal data is stored in accordance with the highest security and encryption standards.

In accordance with the GDPR, The Boost Society undertakes to keep the data collected from users only for the time necessary to accomplish the purposes of processing. When the processing is complete, the data collected will be destroyed or archived.

7. Data transfer

The processing carried out by The Boost Society is not intended to entail the transfer of personal data outside the European Union.

However, if it were to be transferred, The Boost Society undertakes to comply with all its obligations in this regard, including in particular:

- Ensure that the transfer is to a third country subject to an adequacy decision;

- Ensure that the transfer takes place subject to appropriate safeguards (including in particular by means of standard data protection clauses adopted by the Commission or by a supervisory authority and approved by the Commission).

8. Sensitive Data

No sensitive data, i.e. any data that reveals racial or ethnic origin, political opinions, religious and philosophical beliefs, trade union membership, genetic, biometric, health or sex life or sexual orientation of a natural person, is processed by The Boost Society as part of the booking request.

9. Rights of data subjects

The beneficiaries of the rights conferred by GDPR are the persons concerned by the processing of their personal data.

The Boost Society informs you that you have the following rights:

- Right to be informed: this is the right, for the person concerned by the processing of his/her personal data, to be informed of all the rights s/he has under GDPR.

- Right of access: the persons concerned by the processing of their personal data must be able to access it.

- Right of rectification: this is the right to have the processed data completed or rectified that proves to be inaccurate or incorrect.

- Right to erasure: the person concerned by the processing has the right to request the erasure of personal data concerning him or her.

- Right to restriction of processing: this is the possibility for the data subject to request the blocking of his/her personal data, implying that The Boost Society is merely storing it.

- Right to data portability: this is the possibility of recovering certain data in a structured, commonly used and machine-readable format, thereby enabling the person requesting it to store or transmit it easily to another IT system.

- Right to object: this is the right for the data subject to object to processing relating to his/her personal data being implemented

- Right not to be subject to an automated individual decision: this is the assumption that an algorithm identifies the reciprocal correlations and relationships between the personal data collected in order to assess the personal aspects of the data subject or to predict his or her behaviour.

Platform users who wish to exercise their rights can contact our DPO at the following address: dpo@theBoostSociety.fr

If you believe that any of your rights are not being respected by The Boost Society, you have the option of lodging a complaint with the CNIL in its capacity as supervisory authority.

You can access online complaint filing here.

10. Our main data processing partners

The Boost Society works with two subcontractors:

Salesforce, STRIPE, Conga, SENGRID, SARBACANE